Effective Conflict Resolution - Conflict Mode Workshop

Effective Conflict Resolution through TKI

In many organizations today, the focus is on results: finding better solutions faster. To optimize performance, we must be able to effectively resolve issues, settle differences and implement solutions on every level. The Thomas-Kilman Conflict Mode Instrument (TKI) helps people discover how the ways they handle conflict - their conflict styles - affect performance.

We all use a range of conflict styles based on our skills and on the demands of the situation at hand. By understand and expanding these styles, we can improve the way we accomplish goals individually and within work groups.

In this workshop, you'll learn:

• Five conflict-handling modes, along with how and when each mode is most appropriate
• Gain insight into how overusing or underusing any one mode can create unwanted situations
• Gain understanding about your key conflict-handling modes
• Work in large and small groups to gain insight into how conflict modes can help or hinder team communication and conflict management

Each participation will receive materials to help ensure a high quality presentation as well as information that can be used with your business.

About Your Speaker

Jill Trego is the Vice President of Culture & Engagement at Kansas State University Foundation. She's a self-proclaimed “accidental HR professional.” Jill began her HR career as a recruiter and decided that recruiting just wasn’t enough. She jumped deeper and deeper in the field of human resources in a variety of industries, including sportswear with Under Armor, pharmaceuticals and now non-profit fundraising at the Kansas State University Foundation.

In 2016, Jill was promoted to Associate VP of Talent, Culture, and HR. A title that is reflective of her accomplishments and her ability to turn HR from transactional to transformational. She’s created a work environment where employees are engaged, managers develop their people, and leaders take risks all while ensuring you’re having enough fun to make you come back tomorrow and try all over again. Jill is an advocate for her HR team and truly works to create a team atmosphere.

Jill has been a presenter for HRMN members on multiple occasions, presenting on topics such as: Talent Management, Employee Engagement, Employee Onboarding, and is presenting for us today on Employee Engagement Through Strategic Retreat Planning. Jill has also presented to Manhattan Chamber of Commerce Success in 60 series, the Big XII Development conference and for groups from Kansas State University and Ft. Riley. Jill participates in peer groups with the HRNP and has twice participated as conference co-chair and presenter for the HRNP semi-annual conference. Jill is also serving on the Site Council for Marlatt Elementary School.